Privacy Policy Page
Privacy Policy
EAGint E-Commerce
Effective Date: 2025
At EAGint E-Commerce, your
privacy is important to us. This Privacy Policy explains how we collect, use,
disclose, and safeguard your personal Information when you visit our Website www.eag.international,
make purchases, or engage with us via Email, mobile, or other communication
channels.
1. Who We Are
EAGint E-Commerce is
operated by EAG International.
📍
Address: Makka Al Mukarama Road, Somalia
📧
Email: info@eag.international
📱
Mobile: +252 615 280 088
🌐
Website: www.eag.international
2. Information We Collect
We may collect the following
types of personal data when you use our Website or services:
- Contact
Information: name, phone number, email address, shipping and billing
address
- Order
Information: products purchased, order history, payment status
- Payment
Details: limited data via secure payment providers (we do not store
credit card details)
- Technical
Information: browser type, IP address, device ID, and usage data
through cookies
- Communication
History: emails, chat records, support inquiries, and feedback
3. How We Use Your Information
We use your Information to:
- Process
and fulfil orders
- Communicate
order updates and customer support
- Improve
website functionality and user experience
- Manage
payments, returns, and refunds
- Prevent
fraud and secure our platform
- Send
marketing updates (if opted in)
4. Sharing Your Information
We do not sell your data. We only share your Information in the following cases:
- With
trusted service providers (e.g., logistics partners, payment
gateways)
- With
government authorities, when legally required
- Within the EAGint group companies, for operational purposes
- To
enforce legal rights or prevent misuse of our platform
5. Data Retention
We retain your Information only
as long as necessary to:
- Fulfil
your order and support needs
- Comply
with legal obligations
- Resolve
disputes or enforce our agreements
You may request deletion of your
account or personal data by contacting us.
6. Cookies and Tracking
Our Website uses cookies
to enhance your browsing experience. These cookies help us:
- Remember
your preferences
- Analyse
website traffic
- Improve
performance
You can turn off cookies through
your browser settings, which may affect website functionality.
7. Your Rights
You have the right to:
- Access
and update your personal Information
- Request
deletion of your data (subject to legal obligations)
- Withdraw
consent for marketing communications
- Please request a copy of the data we hold about you
To exercise these rights, contact
us at info@eag.international.
8. Data Security
We implement physical,
electronic, and managerial procedures to protect your data, including:
- Secure
payment gateways
- SSL
encryption
- Restricted
access to sensitive Information
No online system is completely secure, despite our efforts. Please notify us immediately of any suspected data
breach.
9. Children’s Privacy
Our Website and services are not
intended for use by individuals under 18, and we do not knowingly
collect data from children.
10. Changes to This Policy
We may update this Privacy Policy
from time to time. Changes will be posted on this page with the revised
"Effective Date." We encourage you to review this policy
periodically.
11. Contact Us
If you have any questions or
concerns regarding your privacy or this policy, please get in touch with us:
EAGint E-Commerce
📧
Email: info@eag.international
📱
Mobile: +252 615 280 088
🌐
Website: www.eag.international
📍
Address: Makka Al Mukarama Road, Somalia
